Privacy Policy

 Last Updated: March 28, 2026

Introduction

This Privacy Policy describes how Running Creek Lavender, LLC (“we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website at https://runningcreeklavender.com/ (the "Website"), purchase tickets for our pick-your-own lavender experience, or otherwise interact with us. By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website or provide us with your personal information.

Information We Collect

When you purchase tickets through our Website, we collect certain personal information that you voluntarily provide to us. This information may include your full name, email address, phone number, mailing address, and payment card or other financial account information necessary to process your transaction. We may also collect information about the tickets you purchase, including the date and time of your visit and the number of tickets in your order.

In addition to information you provide directly, we may automatically collect certain technical information when you visit our Website. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may collect this information through cookies, web beacons, and similar tracking technologies. You may adjust your browser settings to refuse cookies, but doing so may limit your ability to use certain features of the Website.

How We Use Your Information

We use the personal information we collect for the following purposes: to process your ticket purchases and deliver your tickets to you via email or text message, as you have selected; to communicate with you regarding your orders, including sending order confirmations and updates about your upcoming visit; to respond to your inquiries and provide customer support; to improve and optimize our Website, services, and overall customer experience; to comply with applicable legal obligations, including tax and record-keeping requirements under North Carolina law; and to protect our rights, property, and safety and that of our customers and the public.

How We Share Your Information

We do not sell your personal information to third parties. We may share your personal information with third-party service providers who assist us in operating our Website, processing payments, delivering tickets via email or text message, and performing other business functions on our behalf. These service providers are contractually obligated to use your information only for the purposes of providing services to us and to maintain the confidentiality and security of your information.

We may also disclose your personal information if required to do so by law, regulation, or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request. In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

Text Messaging and Email Communications

By providing your phone number and selecting text message delivery for your tickets, you consent to receive text messages from us related to your ticket purchase. Message and data rates may apply depending on your mobile carrier and plan. You may opt out of receiving text messages at any time by replying "STOP" to any message you receive from us.

By providing your email address, you consent to receive transactional emails related to your ticket purchase. We may also send you promotional emails about upcoming events, seasonal offerings, and other news from our farm. You may opt out of receiving promotional emails at any time by clicking the "unsubscribe" link at the bottom of any promotional email. Please note that even if you opt out of promotional emails, we may still send you transactional emails related to your purchases.

Data Retention

We retain your personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve disputes. When your personal information is no longer needed for these purposes, we will securely delete or anonymize it in accordance with our data retention practices.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of any account credentials associated with your use of the Website.

Children's Privacy

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as promptly as possible. If you believe that we may have collected personal information from a child under 13, please contact us using the information provided below.

Your Rights and Choices

You may request access to, correction of, or deletion of your personal information by contacting us at the address provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. Please note that we may need to retain certain information for record-keeping purposes or to complete transactions you have initiated prior to your request.

Links to Third-Party Websites

Our Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of such third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will post the updated Privacy Policy on our Website and update the "Last Updated" date at the top of this page. Your continued use of the Website after any changes to this Privacy Policy constitutes your acceptance of the revised terms.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Running Creek Lavender, LLC, 20417 Running Creek Church Rd., Locust, NC 28097 Email: info@rclavender.com